Staying client-centric
Professionals at your service
The Client, a philosophy
At MaatSI Solutions, our professional services department was created with our customers in mind. the professional services team is made up of professionals with extensive experience in the implementation of technological solutions such as ERP or CRM.
We place the customer at the center of our strategic objectives in a true logic of loyalty.
Our biggest job as a solution provider is not to launch systems – it’s to make sure that customers take full advantage of solutions and grow their business – both in the initial stages and continuously over the years. many years.
It involves a long term partnership with our customers, and we have many customers who have worked with us for over 10 years. When we talk about a long-term partnership, these are not empty words. We are loyal to our customers once we are committed to working with you.
Audits and procedures
The audit of a company aims to understand the effectiveness of individual services and to enable our professionals to offer the solution best suited to your business and your specificity.
Project management
When a new client is ready to implement the selected software solution, our team of project managers will be present to guide you through the deployment of the new system and involve your employees in the change process.
Operability and interface
When you need to integrate your ERP solution with a third-party system, managing the required changes can be stressful and technical. Our implementation specialists will handle both parts for you and ensure that nothing is left to chance by providing you with a seamless interface solution.
Selection and Commitment
We wish your success and the success of your project. To do this, we offer you a proven approach to ensure your choice and your long-term commitment. It is in this spirit of close collaboration and partnership that we can offer you the implementation of a proof of concept with the chosen technological solution. Learn more.